How do I get in touch with Bank5 Connect?
One of the things we want to make absolutely certain of is that you're able to contact us when you need us. That's why we've set up these multiple points of contact.
If your Bank5 Connect Visa Debit Card has been lost or stolen, click here for instructions.
By phone: Feel free to call us at 1-855-55BANK5 (855-552-2655) if you have a question or concern. All of our phone representatives are located in Fall River, Massachusetts, and are ready to help!
By chat: If you'd like to chat directly with a Bank5 Connect representative, click here, or on the "Connect With a Live Person" that is on the left column of every page. Don't worry, we're friendly!
By contact form: Use the handy contact form below and we'll get right back to you.
Friendly reminder: The chat window and the contact form below are not secured methods of communication, so please do not include any account numbers or personal information. If you are a Bank5 Connect customer, the chat and forms you access while logged into 5Online Internet Banking are secure for your convenience!