OPEN AN ACCOUNT

0.76% 0.76% 0.90% 0.90% 0.85% 1.00% 1.05% 1.30% 1.50% 0.847% 0.995% 1.045% 1.292% 1.489% 1.292% 1.30%
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What People Are Saying About Bank5 Connect

“The telephone representatives are helpful and personable. I would highly recommend Bank5 Connect from my experience so far.”

~Bank5 Connect Customer

How do I get in touch with Bank5 Connect?

One of the things we want to make absolutely certain of is that you're able to contact us when you need us. That's why we've set up these multiple points of contact.

If your Bank5 Connect Visa Debit Card has been lost or stolen, click here for instructions.

By phone: Feel free to call us at 1-855-55BANK5 (855-552-2655) if you have a question or concern. All of our phone representatives are located in Fall River, Massachusetts, and are ready to help!

Mon - Wed
7:30 am to 5:00 pm
Thu - Fri
7:30 am to 7:00 pm
Sat
7:30 am to 3:00 pm
Sun
11:00 am to 3:00 pm

By chat: If you'd like to chat directly with a Bank5 Connect representative, click here, or on the "Connect With a Live Person" that is on the left column of every page. Don't worry, we're friendly!

Mon - Fri
8:00 am to 4:30 pm

By contact form: Use the handy contact form below and we'll get right back to you.

Friendly reminder: The chat window and the contact form below are not secured methods of communication, so please do not include any account numbers or personal information. If you are a Bank5 Connect customer, the chat and forms you access while logged into 5Online Internet Banking are secure for your convenience!

Account Support

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New to Bank5 Connect? Join Now

What People Are Saying About Bank5 Connect

“The telephone representatives are helpful and personable. I would highly recommend Bank5 Connect from my experience so far.”

~Bank5 Connect Customer

Why Bank5 Connect is Different

As an online-only bank, Bank5 Connect has low overhead costs, meaning we can offer more competitive rates on our products.

Bank5 Connect offers everything a traditional bank does, including checking accounts, savings accounts, CDs, and more. We also offer online bill pay, eStatements, and free mobile banking.

Feel free to have a look around. If you have any questions, please call us at 1-855-55BANK5, chat with us online, or use our contact form. We look forward to working with you!

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© Copyright 2015 Bank5 Connect, a division of BankFive MHC. All rights reserved.

Wednesday, May 27, 2015