Debit Card Support
To activate your Bank5 Connect Visa Debit Card, call 1-800-757-9848.
It’s perfectly natural to feel a sense of panic if you discover your Bank5 Connect Debit Card has been lost or stolen. But don’t worry -- Bank5 Connect is here to help.
The most important thing to keep in mind is that time is of the essence. As soon as you know that your Bank5 Connect Debit Card is missing, call our Customer Contact Center immediately. One of our representatives will be more than happy to assist you.
Call us at 1-855-55BANK5. If you are calling outside of the normal Customer Contact Center hours listed below, please call our 24/7 support center at 1-800-472-3272.
Customer Contact Center Hours:
Mon - Wed 7:30 am to 5:00 pm
Thu - Fri 7:30 am to 7:00 pm
Sat 7:30 am to 3:00 pm
Sun 11:00 am to 3:00 pm