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Speak with one of our experienced customer service specialists.

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Great rates and low fees.

As one of America’s top-rated online banks, we deliver exceptional value to our customers.

5.05%APY*

6 Month CD

A competitive rate, guaranteed return, and 100% deposit insurance - even past FDIC limits.

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5.10%APY*

Jumbo Savings

An extra large balance deserves an extra large rate! Earn a top-of-market APY on balances of $25,000 and up.

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2.70%APY*

High Interest Checking

Manage your money with a competitive rate and earn cash back rewards with your Bank5 Connect debit card.

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Our customer service difference.

Experience our longstanding tradition of providing personal service.

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100% Deposit Insurance

We’re one of the only online banks offering Depositors Insurance Fund (DIF) protection.

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Face-to-Face Service. Virtually.

Our Video Banking allows you to meet face-to-face with a bank rep from any device.

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Verified

Customer service has been truly first class, super responsive. Thank you!

Maria, Apr 16

Verified

Quick and helpful response

Howard, Apr 16

Verified

Great customer service - resolved my issue. Friendly and efficient

Dan, Apr 16

Verified

It was easy to set up an account. The interest rate was the best. It was easy to cash it out.

Vance, Apr 10

Verified

I have been with Bank5 Connect for a very long time and will never leave. If I do have an issue, which is practically never, …

Jennifer, Apr 10

Verified

First of all, my call was answered relatively quickly compared to other financial institutions I have dealt with, which was a…

Dennis Zingarelli, Apr 09

Verified

Banking process was smooth and effective rates were aceptable

Jose, Apr 09

Verified

Excellent service.

Christian, Apr 02

Verified

They are always helpful. I am satisfied with their service.

Tanesha Walker, Apr 02

Verified

Customer Service Rep was very helpful, knowledgeable, and professional, and made the whole process very easy.

MIKE, Apr 02

Verified

I asked for an ACH transfer of an account to a different bank. I needed the transfer to happen in two different transactions.…

Lawrence, Mar 27

Verified

Customer service rep was very professional and solved my problem quickly.

M. H. , Mar 20

Verified

Cynthia and Simone were very helpful in providing a quick satisfying resolution to a transfer of my funds.

ralph herlihy, Mar 19

Verified

Customer service was great and answered all my questions to my satisfaction

Bridgette, Mar 19

Verified

Agent friendly and professional. Understood what I needed to know and walked me through the next steps.

Julian V. Hills, Mar 19

Verified

Very short wait to connect with a human being ( which is rarely the case with other businesses). The agent was easy to unders…

Tracy B., Mar 14

Verified

The customer service reps made the experience quick and easy. Very thorough and professional.

Rowden, Mar 12

Verified

Every one I spoke to had immediate answers

Robert Hajduk, Mar 12

Verified

Good communication, knowledgeable agent, informative ,clear

Louis, Mar 07

Verified

Customer service

Polina, Mar 07

Verified

The representative I spoke with was easy and knowledgeable to work with. She was very friendly and answered my questions pto…

GHawks, Mar 05

An Online Bank You Can Trust

We’re recognized for offering some of the industry’s highest interest rates.

Bank5 Connect was named one of the 10 best online banks of 2024 by Fortune.

Bank5 Connect was named a Best Online Bank of 2023-2024 by Money.com for our
High-Interest Checking Account.

Bank5 Connect was named a Best Online Bank of 2023 by GOBankingRates.

Bank5 Connect Mobile Banking

Access to your accounts when and where you need it.

Bank on the go with our free Bank5 Connect mobile app for iOS or Android devices.

Transfer funds between your Bank5 Connect accounts
Deposit checks
Pay bills
Send money to friends and family
Find a nearby ATM
Get a Quick Balance update without even having to log in

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Banking Resources

Savings Calculators

Use our calculators to help you reach your saving goals.
Online Application Tips

Everything you need to know about opening an account.
Bank5 Connect Blog

Read blog articles to learn more about banking and finance.
Frequently Asked Questions

Browse our inventory of frequently asked questions.