Verified
Setting up our account was easy
Setting up our account was easy. Customer service has been very helpful and friendly. I'm super new to Bank5 but very happy w…
Brenda, May 02
Verified
Customer Service
Customer service was great and answered all my questions to my satisfaction
Bridgette, Mar 19
Verified
I appreciate there is interest paid on…
I appreciate there is interest paid on money is a checking account. This bank has always been helpful when I had a question.
Gary B, Feb 13
Verified
Website is easy to navigate and was…
Website is easy to navigate and was easy to set up online banking
Donna, Jan 17
Verified
It was very easy to open an account and…
It was very easy to open an account and the available APP is convenient.
Thomas, Dec 28
Verified
Bank5 Connect is a hidden gem
Very smooth and the rep helped along the way.
One Happy Customer, Nov 15
Verified
Ease in opening an account and signing…
Ease in opening an account and signing up online.
Hudson, Aug 30
Verified
Opening an account was very easy!
Opening an account was very easy!! I would recommend Bank5 Connect to anyone who would like to open an online account.
Jeff, Aug 09
Verified
The application process
The application process, although automated, was easy to complete, and the bank fufilled its committments according to its st…
Robert, Aug 01
Verified
Simple, Quick and Easy
Setting up our joint bank account was simple and quick. We have enjoyed the ease of use.
David, Sep 28
Verified
Excellent customer service as always
Excellent customer service as always! Had trouble ordering checks, and your rep went above and beyond by contacting the order…
Lisa, Aug 16
Verified
I am a new customer and so far I am…
I am a new customer and so far I am very pleased with everyone I have spoken with. In addition, my debit card and checks arri…
Bruce, May 19
Verified
Great Bank/Excellent Service
Great bank. Very convenient. Been a customer for 3 or 4 years with no branches available to me, but works great anyway. Out o…
Randall, Jan 06
Verified
Easy to open accounts.…
Easy to open up a checking account and a CD that I can keep adding to for the next 2 years.
Robert, Jul 31
Get paid faster with Bank5 Connect's Early Deposit.
Access your direct deposits* up to two days early. Just set up direct deposit for your Bank5 Connect account and you'll be automatically enrolled in Early Deposit at no additional cost.
Set up your direct deposit now!
Our Switch My Bank service automates setting up direct deposit into a Bank5 Connect account.
- Access Switch My Bank. Access Switch My Bank through the "Additional Services" menu in Online Banking or the "More" menu in the Bank5 Connect mobile app. Then choose "Switch Direct Deposits".
- Choose Your Employer. Search for and select your employer. Don't worry if your employer isn't listed, you can easily add their information if necessary.
- Select Your Account. Select which Bank5 Connect account you would like your deposit to go to. If desired, you can split your deposit into multiple accounts.
- Submit Your Switch. Enter some information from a previous paystub, review the information, and submit your direct deposit switch!
*Not all deposits are eligible for Early Deposit. Eligible deposits are limited to direct deposits of payroll, pension, or government benefit payments. Deposits from checks, mobile deposits, online transfers, or person-to-person payment services like Popmoney, Venmo, Zelle, or PayPal are not eligible for Early Deposit.
Questions? Browse our FAQs to learn more.