Marisol
November 11
I opened a CD account and I got a follow up email asking for more information. I replied back with the requested information and my account was opened. It was a quick turnaround time. I decided to open a checking and savings account. Their response time was quick as well. I appreciate the steps they take in order to confirm your identity when opening an online account.
Larry
November 03
Excellent bank with first-class customer service!!!
gur piraj
November 02
So far so good
David
October 14
So far, I'm really digging this bank.
I'm giving Bank5 a High-5
Brad Kennington
October 12
Always easy to get support and answers I need
Christine
October 06
Very professional and beneficial phone service
Lance
October 06
I have had my account for almost 2 years.
Customer service has been great. It's always somebody that you can understand, not somebody oversees that speaks English as a secondary language.
They go above and beyond to verify I am the actual account holder before giving out confidential information. I've been very happy with Bank 5! Highly recommended!
Shimon
September 22
Very Professional polite and efficient. Just a pleasure.
Albert Them
September 15
The phone representative answered my questions completely.
Patrick
September 08
Great rates and friendly customer service
Jennifer
September 01
Just to let you know every time I do call for any reason the staff is very polite and goes out of their way to help. Thank You
Josiah
August 25
Quick, concise and solved the issue
David
August 11
I like the website. It is easy to navigate and gives me the information I need without having to go to other windows aimlessly.
Karen
August 05
Bank5 representative was so kind to me in a sticky stressful financial situation, and much more than my mainstream bank that I have been with for years. Just because they’re online, don’t think they don’t add a personal touch.
Wayne
August 05
I have been banking with Bank5 Connect for 6 months. The website and mobile app are user friendly. I have contacted customer service a few times and the representatives' provided prompt and courteous responses.
Alan
July 29
Damn good bank
Rena
July 29
Thanks for making the process of opening a new account very easy. Your online staff were very helpful and responded in a timely manner.
Edward Tily
July 29
My transaction went very smooth and was very timely.
David
July 22
Support helped me get my issues sorted quickly and efficiently. A very pleasant experience.
Jeff
July 02
excellent service
Diana
May 28
I’ve had a great experience with Bank5.