I have had nothing but positive experiences with Bank 5 connect. Online and mobile banking is on par with the bigger banks but their customer service is way better. Very happy with my decision to switch to Bank 5 connect!
It was easy to complete the transaction even when I changed it.
Thank you for excellent service
Bank5 Connect has outperformed prior bank at every turn. From true interest bearing checking accounts which are hard to find in Illinois to customer service and clarifying concerns.
Easy to set up an account, and when I needed help recently the customer service representative immediately gave me the information I needed. I closed my account, but will use Bank5 Connect again in the future.
It is refreshing to actually get to talk to someone, and anytime I have had to call Bank5 Connect, the Representative in Customer Service was very friendly, professional, and knowledgeable! Thank you!
Your customer service agent, Keith, was knowledgeable and efficient. It was a pleasure dealing with him.
Thank you for helping
the customer service person was very friendly knowledgeable and helpful.
Easy to navigate online and very nice customer service. Interest is really gd
Very easy to use!
Best bank! They have way more options than my Bank of America app!
I felt heard and my issue was successfully resolved
very helpful csr
good i like it
I had lost a lot of information in a move and expected to have a difficult time when I called customer service. It was the exact opposite. The man who helped me was patient and explained things clearly and stayed on the line with me until my problem was 100% solved. Great job.
jerrold s ruden
excellent online bank with excellent rates [highly recommend to new customers
Simple Process Open New Account. Very good products.
I have been a customer for almost 5 years!! They are the best!! Very friendly and helpful!!!
Very quick and easy to open a CD online. Especially like the Investment CD that allows additional deposits during the term of the CD. Very professional and knowledgeable customer service personnel. All in all, a very good and positive experience!