Phil
December 05
I have had nothing but positive experiences with Bank 5 connect. Online and mobile banking is on par with the bigger banks but their customer service is way better. Very happy with my decision to switch to Bank 5 connect!
Jeffrey
December 05
It was easy to complete the transaction even when I changed it.
Mack
December 04
Thank you for excellent service
Bobby
November 26
Bank5 Connect has outperformed prior bank at every turn. From true interest bearing checking accounts which are hard to find in Illinois to customer service and clarifying concerns.
Lisa
November 26
Easy to set up an account, and when I needed help recently the customer service representative immediately gave me the information I needed. I closed my account, but will use Bank5 Connect again in the future.
Janie
November 26
It is refreshing to actually get to talk to someone, and anytime I have had to call Bank5 Connect, the Representative in Customer Service was very friendly, professional, and knowledgeable! Thank you!
Chris
November 26
Your customer service agent, Keith, was knowledgeable and efficient. It was a pleasure dealing with him.
Crystal
November 21
Thank you for helping
Michael
November 05
the customer service person was very friendly knowledgeable and helpful.
Carlos
October 30
Easy to navigate online and very nice customer service. Interest is really gd
Dawn Martin
October 22
Very easy to use!
Rosario
October 15
Best bank! They have way more options than my Bank of America app!
Shanna
September 17
I felt heard and my issue was successfully resolved
Nicholas
September 11
very helpful csr
HUSNA
September 10
good i like it
Kristyn
September 03
I had lost a lot of information in a move and expected to have a difficult time when I called customer service. It was the exact opposite. The man who helped me was patient and explained things clearly and stayed on the line with me until my problem was 100% solved. Great job.
jerrold s ruden
August 27
excellent online bank with excellent rates [highly recommend to new customers
Satish
August 27
Simple Process Open New Account. Very good products.
Tracy
August 27
I have been a customer for almost 5 years!! They are the best!! Very friendly and helpful!!!
Larry
August 21
Very quick and easy to open a CD online. Especially like the Investment CD that allows additional deposits during the term of the CD. Very professional and knowledgeable customer service personnel. All in all, a very good and positive experience!
RC
August 20
Very helpful.