Once I got through all the automated help systems, I was able to speak with a real person fairly quickly. She was polite, att…
Hank C, Jul 29
Quickly provided answers to my account questions furthering my confidence in service.
Ilya Rozenkrants, Jul 29
Customer service was excellent and very friendly!
David Schultz, Jul 23
Customer service personnel very knowledgeable and lead me to my request in few minutes.
Satish, Jul 23
The gentleman to whom I spoke immediately looked up the account and corrected the matter.
Angelo Mendez, Jul 15
Great help from Kyle Medeiros setting up new account
Peter, Jun 04
The representative was knowledgeable and professional, while still being courteous while assisting me in solving my issue.
Dennis Zingarelli, May 16
They make it a very simple process to open accounts with them, and better rates than most of my local banks
Carolyn, May 08
The people I worked with at Bank 5 Connect were terrific; each was knowledgeable and spent whatever time I needed to understa…
Virginia, May 01
They were on top of a new activity. It was me but it gave me a great feeling that they had my back
Diana Mazza Curtis, Apr 29
Jasmine was very professional and knowledgeable and was able to take care of my request in a timely manner.
Donna, Apr 22
From the very beginning, Bank5 offered a fine selection of services, and their customer service is amazing They make it easy…
Darlene, Apr 16
Everything has been straightforward. Customer support is always pleasant and helpful. Although they aren't a local bank, they…
Brenda, Apr 16
For phone calls, real people are very friendly, courteous
and helpful. As well, the "virtual assistant" is very responsive. I…
Lisa, Apr 09
Excellent customer service. Any questions that I have are answered and any concerns that I have are addressed.
Bill, Apr 05
They were there to help me with my questions and support my needs. I appreciate the help.
Esther, Apr 01
I live in the Midwest and have banked online with Bank5 for a decade. I'll never leave this bank. The customer service is the…
Jack, Mar 25
The customer service representative was friendly and helpful in enabling me to understand and complete my transactions.
David, Mar 19
Bank 5 representatives always answer my questions. They are always very professional as well. I like working with them.
Vivian, Mar 18
easy to get the information i needed and the csr was great
customer, Mar 16
When I made a significant and out of character large payment Bank5was quick to contact me and ask if it was legitimate. Very …
Long term customer, Mar 12
