Verified
Very helpful customer service
Very helpful customer service! Quick and easy to solve problems with no cost to the customer! Love bank 5!!!
Ellen, May 05
Verified
They got my money back
Customer service helped me reverse 3 charges from a fake company
Ashley, Apr 26
Verified
Always good service when working with…
Always good service when working with staff with my account.
Mary, Apr 15
Verified
The person I spoke to was very helpful…
The person I spoke to was very helpful and said all the questions that I had very professional and pleasant
Lucia, Apr 07
Verified
Problem solved
Got right through to a real person that handled my problem couldn't be happier
Theodore, Apr 07
Verified
They were very helpful and very…
They were very helpful and very informative and really nice and patient. I totally give them 5 stars!
Ashley, Mar 24
Verified
Website very easy to navigate and…
Website very easy to navigate and BankFive responds immediately to any questions I may ask. They know how to run a solid bus…
C. S., Mar 24
Verified
Can’t be beat!!
I have had nothing but a fantastic experience with Bank 5 Connect over the years. The app is user friendly and it is always q…
Carla, Feb 25
Verified
The agent sent me some files in a…
The agent sent me some files in a secure email. Upon trying to forward this email I lost the files. I called back and reque…
Paul, Feb 17
Verified
excellent customer service and banking…
excellent customer service and banking experience
Mack, Feb 10
Verified
Your representative
Your representative, Stanford Rosado, took extra steps to resolve my issue.
HK, Jan 27
Verified
Received answers to my text in a timely…
Received answers to my text in a timely manner.
Derek, Jan 14
Order foreign currency before you travel. More than 70 currencies available.
Don’t wait until you’re overseas to handle your foreign currency needs. With our online foreign currency ordering, Bank5 Connect customers can get the currency they need at a competitive rate with fast, safe, next-day* delivery.
Foreign currency exchange has never been easier:
- Log into your Bank5 Connect Online Banking account.
- Click the “Order Foreign Currency” link under the Additional Services menu.
- You’ll be directed to a secure, foreign currency ordering page for our parent company, BankFive.
- Select your desired currency (you can add additional currency orders later on in the order form).
- Choose “Overnight Delivery”, enter your zip code, and click the “Buy Cash” button.
- Review your order details and click “Proceed to Checkout”.
- Enter the Bank5 Connect account number you’d like to use to pay for your foreign currency order.
- Enter your address details. All foreign currency orders must be delivered to a valid home or business address (no P.O. boxes), and the shipping address must match the credit or debit card used to purchase. All deliveries require a signature by someone who is at least 21 years of age (government-issued photo ID must be provided at time of delivery).
- Submit your order.
*Next day delivery applies to orders placed by 3pm ET and excludes weekends and holidays.
Order foreign currency now!
Log into your Bank5 Connect account and start your foreign currency order today.