Verified
They were very helpful and very…
They were very helpful and very informative and really nice and patient. I totally give them 5 stars!
Ashley, Mar 24
Verified
Website very easy to navigate and…
Website very easy to navigate and BankFive responds immediately to any questions I may ask. They know how to run a solid bus…
C. S., Mar 24
Verified
Can’t be beat!!
I have had nothing but a fantastic experience with Bank 5 Connect over the years. The app is user friendly and it is always q…
Carla, Feb 25
Verified
The agent sent me some files in a…
The agent sent me some files in a secure email. Upon trying to forward this email I lost the files. I called back and reque…
Paul, Feb 17
Verified
excellent customer service and banking…
excellent customer service and banking experience
Mack, Feb 10
Verified
Your representative
Your representative, Stanford Rosado, took extra steps to resolve my issue.
HK, Jan 27
Verified
Received answers to my text in a timely…
Received answers to my text in a timely manner.
Derek, Jan 14
Verified
Direct answers
Did not have to wait long on the phone to speak to a representative and they were knowledgeable, able to work on the problem,…
LeanBean, Jan 13
Verified
The representative was patient
The representative was patient, respectful, and took the time to walk me through resetting my password. Despite technical iss…
Lisa, Jan 07
Verified
Customer Service was knowledgable and…
Customer Service was knowledgable and very helpful.
Grace, Dec 30
Verified
Amazon account hacked
Having my Amazon account hacked has been I horrible experience with Amazon for several weeks now. But dealing with you guys w…
Lisa, Dec 16
Verified
I love banking with them and today when…
I love banking with them and today when I had to submit an address change it was so easy and they did it for me
Deborah Todd, Oct 14
Verified
staff was friendly and process was easy
staff was friendly and process was easy
Bradley, Sep 25
Order foreign currency before you travel. More than 70 currencies available.
Don’t wait until you’re overseas to handle your foreign currency needs. With our online foreign currency ordering, Bank5 Connect customers can get the currency they need at a competitive rate with fast, safe, next-day* delivery.
Foreign currency exchange has never been easier:
- Log into your Bank5 Connect Online Banking account.
- Click the “Order Foreign Currency” link under the Additional Services menu.
- You’ll be directed to a secure, foreign currency ordering page for our parent company, BankFive.
- Select your desired currency (you can add additional currency orders later on in the order form).
- Choose “Overnight Delivery”, enter your zip code, and click the “Buy Cash” button.
- Review your order details and click “Proceed to Checkout”.
- Enter the Bank5 Connect account number you’d like to use to pay for your foreign currency order.
- Enter your address details. All foreign currency orders must be delivered to a valid home or business address (no P.O. boxes), and the shipping address must match the credit or debit card used to purchase. All deliveries require a signature by someone who is at least 21 years of age (government-issued photo ID must be provided at time of delivery).
- Submit your order.
*Next day delivery applies to orders placed by 3pm ET and excludes weekends and holidays.
Order foreign currency now!
Log into your Bank5 Connect account and start your foreign currency order today.