Verified
It is always to talk to your customer…
It is always to talk to your customer agents. They professional, polite and knowledgeable.
Aaron, Jul 17
Verified
I've always liked Bank5Connect's staff
I've always liked Bank5Connect's staff, and come to rely on their high caliber performance.
Nathaniel, Jul 16
Verified
Great bank
Quick, professional service. Easy to work with and deliver on their promise
Richard, Jul 16
Verified
Your communication with me was very…
Your communication with me was very good. You responded in a timely fashion when I was ready to cash in on my account. You of…
Michele, Jul 11
Verified
very good customer support and service…
very good customer support and service excellent
Luis, Jul 02
Verified
Excellent customer service by phone…
Excellent customer service by phone when I needed help with a transfer.
ajdemar, Jul 02
Verified
assistance needed was professionally…
assistance needed was professionally taken care of.
Thomas, Jun 25
Verified
Well Done!
Rep was professional and check was sent out on day stated. I know when I need to make a change or renew I can count on Bank5…
Lisa, Jun 19
Verified
Everything went fairly smooth
Everything went fairly smooth. No problems with communication or processing of my cd.
Cobaz, Jun 12
Verified
Very pleased with Bank5 Connect
Very pleased with Bank5 Connect . Support staff is very polite , helpful , patient and yet efficient.
PAUL ANGELO, Jun 11
Verified
Great for online banking newbies!
The customer service folks were really great at helping us as first-time online bank customers to navigate setting up our fir…
David, Jun 11
Verified
Always got helpful assist from representatives.
Always got helpful, knowledgeable people on the phone to answer my questions. The App was easy to use to view my account. B…
Thomson Cheryl, May 29
Verified
I love this bank
I love this bank, I always get a hold of a real human customer rep helping quickly, and not to mention resolving my problems …
Joe, May 21
Verified
The customer service staff at Bank5 is the best!
The customer service staff at Bank5 is always the best whenever I need to contact them. Thanks for the effort you give!
Joe Dotson, May 14
Verified
Setting up our account was easy
Setting up our account was easy. Customer service has been very helpful and friendly. I'm super new to Bank5 but very happy w…
Brenda, May 02
Verified
emailing support provided me the…
emailing support provided me the answers I needed to transfer funds into my Bank5 savings account. Very easy. Thanks to all…
Kathy Lyons, May 01
Order foreign currency before you travel. More than 70 currencies available.
Don’t wait until you’re overseas to handle your foreign currency needs. With our online foreign currency ordering, Bank5 Connect customers can get the currency they need at a competitive rate with fast, safe, next-day* delivery.
Foreign currency exchange has never been easier:
- Log into your Bank5 Connect Online Banking account.
- Click the “Order Foreign Currency” link under the Additional Services menu.
- You’ll be directed to a secure, foreign currency ordering page for our parent company, BankFive.
- Select your desired currency (you can add additional currency orders later on in the order form).
- Choose “Overnight Delivery”, enter your zip code, and click the “Buy Cash” button.
- Review your order details and click “Proceed to Checkout”.
- Enter the Bank5 Connect account number you’d like to use to pay for your foreign currency order.
- Enter your address details. All foreign currency orders must be delivered to a valid home or business address (no P.O. boxes), and the shipping address must match the credit or debit card used to purchase. All deliveries require a signature by someone who is at least 21 years of age (government-issued photo ID must be provided at time of delivery).
- Submit your order.
*Next day delivery applies to orders placed by 3pm ET and excludes weekends and holidays.
Order foreign currency now!
Log into your Bank5 Connect account and start your foreign currency order today.