Verified
Easy to get transactions completed
The phone is always answered by pleasant, helpful people.
Jennifer, Oct 27
Verified
Bank5 has been nothing but helpful and…
Bank5 has been nothing but helpful and supportive. They answered all my questions never making me feel uncomfortable or unwo…
Mary Lanette, Oct 13
Verified
Employees are always knowledgeable
Employees are always knowledgeable, helpful and friendly. The unlimited insurance for my funds is a great bonus.
John, Oct 07
Verified
Easy and effective
Very easy to work with, clear and responsive communication.
Banking Customer, Sep 30
Verified
Easy to open up an account online and…
Easy to open up an account online and they verify with a Zoom meeting and my license. Excellent service.
Mary Miller, Sep 30
Verified
Service
I received excellent Customer Service from a representative by the name of Steven. He was courteous, informative, and profess…
Kenneth, Sep 29
Verified
The online help person was very helpful…
The online help person was very helpful and friendly to talk to. She answered all my questions promptly.
Hugo Lozano, Sep 09
Verified
I called several times when setting up…
I called several times when setting up my account and the customer service person was more than helpful and patient
Joseph, Sep 02
Verified
Banking should be easy
Banking should be easy. Bank5connect did that. They made my banking easy. Easy getting money in, easy getting it out. Not muc…
Andrew, Aug 12
Verified
Polite and precise
The customer service is very polite and precise. They know what to do for the account and execute fixing the problem right aw…
Marissa, Jul 14
Verified
I was impressed with the level of potential fraud detection incorporated into your operating procedures.
I was impressed with the level of potential fraud detection. A simple phone call cleared up an issue detected by your system…
David, Jul 07
Verified
I appreciate the fact that every time I…
I appreciate the fact that every time I have to call the bank to get information - a REAL person is there with easy to unders…
hakim, Jun 30
Verified
Dealing with Bank5Connect has been one…
Dealing with Bank5Connect has been one of the easiest, most seamless financial endeavors I’ve ever had. From purchasing the i…
Jeff, Jun 09
Verified
I had contact with an employee who was…
I had contact with an employee who was well informed and guided me through a solution to my problem A +++++
Gil, Jun 02
Order foreign currency before you travel. More than 70 currencies available.
Don’t wait until you’re overseas to handle your foreign currency needs. With our online foreign currency ordering, Bank5 Connect customers can get the currency they need at a competitive rate with fast, safe, next-day* delivery.
Foreign currency exchange has never been easier:
- Log into your Bank5 Connect Online Banking account.
- Click the “Order Foreign Currency” link under the Additional Services menu.
- You’ll be directed to a secure, foreign currency ordering page for our parent company, BankFive.
- Select your desired currency (you can add additional currency orders later on in the order form).
- Choose “Overnight Delivery”, enter your zip code, and click the “Buy Cash” button.
- Review your order details and click “Proceed to Checkout”.
- Enter the Bank5 Connect account number you’d like to use to pay for your foreign currency order.
- Enter your address details. All foreign currency orders must be delivered to a valid home or business address (no P.O. boxes), and the shipping address must match the credit or debit card used to purchase. All deliveries require a signature by someone who is at least 21 years of age (government-issued photo ID must be provided at time of delivery).
- Submit your order.
*Next day delivery applies to orders placed by 3pm ET and excludes weekends and holidays.
Order foreign currency now!
Log into your Bank5 Connect account and start your foreign currency order today.