A knowledgeable, helpful and friendly customer service representative solved my problem promptly.
Vijay, Sep 13
Very helpful, called back after the issue was reported to ensure it was resolved.
Ilya Rozenkrants, Sep 12
Personalized call and solution focused service. Good interests rates for the times.
LeanBean, Sep 12
Ease of application, speed of process.
Thomas, Sep 07
The customer service team was very helpful and proactive and made me feel safe about moving my money to this bank.
Lauren, Sep 07
Took care of my needs and very helpful
Phyllis, Sep 05
Everything went just as advertised. Opened account, selected CD and funded the account. No problems. All questions answered i…
Steve, Aug 30
Ease in opening an account and signing up online.
Hudson, Aug 30
Quick service got the answer needed easily
Robert, Aug 22
Looking for a good rate on a CD. Many had restrictions as to your location, etc. but Bank5 Connect had no such restrictions. …
James, Aug 22
Very helpful customer service
Richard, Aug 15
Opening an account was very easy!! I would recommend Bank5 Connect to anyone who would like to open an online account.
Jeff, Aug 09
very responsive. kept me well informed. made it easy to set up account and fund CD. I tried this at another bank and it was s…
Barbara, Aug 02
Problem: I opened a cd account but I am still waiting for my login credentials.
Update: Bank5Connect immediately contacte…
Gary, Jul 26
Quick and easy to set up account.
C. S., Jul 18
Bought a 6 month high interest rate C/D. Easy enrollment and purchase. Bank has very personalized service over the phone.
Mac White, Jul 14
I submitted an online application to open a cd. I communicated with a teller over the next couple days which ended with me c…
customer, Jul 13
Online service was great with no issues
Edward, Jul 12
Read about the favorable CD rates online - did research - appears to be professional organization - opened accounts online wi…
Pop, Jul 12
The employees are very professional
David, Jul 05
Easy online creation of account and access to account information. Providing excellent interest rate for CD.
Jan L, Jul 05