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Verified
It was easy to set up an account.
It was easy to set up an account. The interest rate was the best. It was easy to cash it out.
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I have been with Bank5 Connect for a…
I have been with Bank5 Connect for a very long time and will never leave. If I do have an issue, which is practically never, …
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First of all
First of all, my call was answered relatively quickly compared to other financial institutions I have dealt with, which was a…
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Banking process was smooth and…
Banking process was smooth and effective rates were aceptable
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Excellent service.
Excellent service.
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They are always helpful
They are always helpful. I am satisfied with their service.
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Customer Service Rep was very helpful
Customer Service Rep was very helpful, knowledgeable, and professional, and made the whole process very easy.
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Responsive to customer requests.
I asked for an ACH transfer of an account to a different bank. I needed the transfer to happen in two different transactions.…
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Professional Customer Service
Customer service rep was very professional and solved my problem quickly.
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Cynthia and Simone were very helpful
Cynthia and Simone were very helpful in providing a quick satisfying resolution to a transfer of my funds.
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Customer Service
Customer service was great and answered all my questions to my satisfaction
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Plesant and productive converstion
Agent friendly and professional. Understood what I needed to know and walked me through the next steps.
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Very short wait to connect with a human…
Very short wait to connect with a human being ( which is rarely the case with other businesses). The agent was easy to unders…
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The customer service reps made the…Quick and timely
The customer service reps made the experience quick and easy. Very thorough and professional.
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Every one I spoke to had immediate…
Every one I spoke to had immediate answers
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6 mos review
Good communication, knowledgeable agent, informative ,clear
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Client - bank relationships
Customer service
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The representative I spoke with was…
The representative I spoke with was easy and knowledgeable to work with. She was very friendly and answered my questions pto…
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Professional
Bank5 Connect was very professional in every aspect of dealing with them. When I requested a check for my matured CD, the Exp…
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They were very professional and the CD…
They were very professional and the CD rate was the best around. No trouble with transfer in and out.
Verified
good job
ty. good cust service prompt and cort. thanks again

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