Being a great online bank starts with our customers.
We value their reviews.
Serving the needs of our customers and exceeding their expectations is what we're all about. If you want to know how we're doing, check out some Bank5 Connect reviews here.
We love it when customers share their positive experiences, but we also want to know what we can do to improve. So let us know your thoughts and feedback, either by contacting us directly, or by leaving us a review of your own.
Verified
I was impressed with the level of potential fraud detection incorporated into your operating procedures.
I was impressed with the level of potential fraud detection. A simple phone call cleared up an issue detected by your system…
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Dealing with Bank5Connect has been one…
Dealing with Bank5Connect has been one of the easiest, most seamless financial endeavors I’ve ever had. From purchasing the i…
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I had contact with an employee who was…
I had contact with an employee who was well informed and guided me through a solution to my problem A +++++
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Can’t be beat!!
I have had nothing but a fantastic experience with Bank 5 Connect over the years. The app is user friendly and it is always q…
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Your representative
Your representative, Stanford Rosado, took extra steps to resolve my issue.
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Helpful Staff as always
I had great communication and instruction with both Jen and Veronica in completing my request. The staff there has always be…
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Bank 5 Connect is the model of efficiency!
Bank 5 Connect has always addressed my questions immediately and completed my transactions faster than I anticipated. I have …
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The employee understood my questions…
The employee understood my questions and helped with my needed service.
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Amazon account hacked
Having my Amazon account hacked has been I horrible experience with Amazon for several weeks now. But dealing with you guys w…
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Excellent Customer service
Excellent Customer service. Prompt, showed printed documents, emailed follow-up. LOVE this bank!!
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You all were very helpful and very…
You all were very helpful and very knowledgeable. Thank you again.
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