A knowledgeable, helpful and friendly customer service representative solved my problem promptly.
Very helpful, called back after the issue was reported to ensure it was resolved.
Personalized call and solution focused service. Good interests rates for the times.
Ease of application, speed of process.
The customer service team was very helpful and proactive and made me feel safe about moving my money to this bank.
Took care of my needs and very helpful
Everything went just as advertised. Opened account, selected CD and funded the account. No problems. All questions answered i…
Ease in opening an account and signing up online.
Quick service got the answer needed easily
Looking for a good rate on a CD. Many had restrictions as to your location, etc. but Bank5 Connect had no such restrictions. …
Very helpful customer service
Opening an account was very easy!! I would recommend Bank5 Connect to anyone who would like to open an online account.
very responsive. kept me well informed. made it easy to set up account and fund CD. I tried this at another bank and it was s…
Problem: I opened a cd account but I am still waiting for my login credentials.
Update: Bank5Connect immediately contacte…
Quick and easy to set up account.
Bought a 6 month high interest rate C/D. Easy enrollment and purchase. Bank has very personalized service over the phone.
I submitted an online application to open a cd. I communicated with a teller over the next couple days which ended with me c…
Online service was great with no issues
Read about the favorable CD rates online - did research - appears to be professional organization - opened accounts online wi…
The employees are very professional
Easy online creation of account and access to account information. Providing excellent interest rate for CD.