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Verified
Great customer service and competitive…
Great customer service and competitive CD rates
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Timely reply of my question with…
Timely reply of my question with satisfactory results
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I love my bank
I love my bank. Always helpful, always great interest, and always ready.
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Clear communication and ease of using…
Clear communication and ease of using online platform. Good bank overall.
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Smart efficient people
Smart efficient people
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Bank5 Connect -- Exceptional Customer Service and Products
Bank5 Connect has an exceptional customer service team and great banking products. It's like old-fashioned banking with the c…
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The CSR agent was exceptional
The CSR agent was exceptional. She may have been the best customer service experience that I have ever had in my life. That's…
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Quick resolution of our concern
Quick resolution of our concern and I was walked through the transactions step by step. I appreciated being able to video con…
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I've been with them for years!
I've been with them for years!
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Nice people
Nice people, they get the job done
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She was Incredibly helpful
She was Incredibly helpful! Very easy process!! They even sent me a few card covers that I like so much to use on my replacem…
Bank5 Connect very good
Bank5 Connect very good
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Quick resolution without extra hassle
Quick resolution without extra hassle
Today I opened a card in this bank and…
Today I opened a card in this bank and I want to say that I have never seen such a service as in Bank5 Connect. The staff is …
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Whenever I called
Whenever I called, I always had a polite, friendly and knowledgeable customer service agent speak with me.
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People are always kind
People are always kind, well-informed, and more.
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Fast, easy and no hassle
It was fast, easy and without any pain or hassles.
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It was convenient and quick to apply…
It was convenient and quick to apply online. The customer service was prompt and exceptional. Recommendable to others.
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Friendly and helpful
I called them with a question about updating my information and the person answering the phone was very friendly and helpful …
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Great service!
Great service!
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Great Customer Service
I had to call customer service to get my daily spending limit raised while buying a new car. The representative was extremel…

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