Being a great online bank starts with our customers.

We value their reviews.
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Everything went fairly smooth
Everything went fairly smooth. No problems with communication or processing of my cd.
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Very pleased with Bank5 Connect
Very pleased with Bank5 Connect . Support staff is very polite , helpful , patient and yet efficient.
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Great for online banking newbies!
The customer service folks were really great at helping us as first-time online bank customers to navigate setting up our fir…
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Always got helpful assist from representatives.
Always got helpful, knowledgeable people on the phone to answer my questions. The App was easy to use to view my account. B…
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Friendly and helpful
Friendly and helpful
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I love this bank
I love this bank, I always get a hold of a real human customer rep helping quickly, and not to mention resolving my problems …
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The customer service staff at Bank5 is the best!
The customer service staff at Bank5 is always the best whenever I need to contact them. Thanks for the effort you give!
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Setting up our account was easy
Setting up our account was easy. Customer service has been very helpful and friendly. I'm super new to Bank5 but very happy w…
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emailing support provided me the…
emailing support provided me the answers I needed to transfer funds into my Bank5 savings account. Very easy. Thanks to all…
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Easy online banking
Easy online banking. Great interest rates.
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So easy to use
So easy to use
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Very helpful phone rep
Very helpful phone rep
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Easy to setup
Easy to setup
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Customer service!
Customer service has been truly first class, super responsive. Thank you!
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Quick and helpful response
Quick and helpful response
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Great customer service
Great customer service - resolved my issue. Friendly and efficient
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It was easy to set up an account.
It was easy to set up an account. The interest rate was the best. It was easy to cash it out.
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I have been with Bank5 Connect for a…
I have been with Bank5 Connect for a very long time and will never leave. If I do have an issue, which is practically never, …
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First of all
First of all, my call was answered relatively quickly compared to other financial institutions I have dealt with, which was a…
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Banking process was smooth and…
Banking process was smooth and effective rates were aceptable
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Excellent service.
Excellent service.

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