Being a great online bank starts with our customers.
We value their reviews.
Serving the needs of our customers and exceeding their expectations is what we're all about. If you want to know how we're doing, check out some Bank5 Connect reviews here.
We love it when customers share their positive experiences, but we also want to know what we can do to improve. So let us know your thoughts and feedback, either by contacting us directly, or by leaving us a review of your own.
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Bank5 has been nothing but helpful and…
Bank5 has been nothing but helpful and supportive. They answered all my questions never making me feel uncomfortable or unwo…
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This bank is a great choice for me
This bank is a great choice for me. App is user friendly!
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Real people to interact with.
They made the experience of moving my money very easy. I really appreciated being able to communicate with a real person when…
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Website was easy to navigate
Opening an account was easy and so was adding an external account .
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Service
I received excellent Customer Service from a representative by the name of Steven. He was courteous, informative, and profess…
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Live customer service excellent!
Customer service has always been excellent at Bank5 Connect. It’s always been quick and easy to actually talk with a live per…
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Easy to open an account very good…
Easy to open an account very good interest rate, wonderful customer service.
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Don’t hesitate, do it you won’t regret it
Just started opening my online account with Bank5 Connect. I chose them because of their great rates, but I love them because…
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MMA VERY EASY TO OPEN!
It was very easy to open our MMA online.
We received our debit cards very quickly & external transfers have been flawless. I …
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Easy to set the account online
Easy to set the account online. After 3 days your funds from your other institution are deposited. Great experience.
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I am able to get answers quickly from a…
I am able to get answers quickly from a real person. That means a lot to me. Other online banks give me no way to talk to a…
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I called several times when setting up…
I called several times when setting up my account and the customer service person was more than helpful and patient
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