Great customer service. Staff very knowledgable.
Mark Curcio, May 06
The people I worked with at Bank 5 Connect were terrific; each was knowledgeable and spent whatever time I needed to understa…
Virginia, May 01
They were on top of a new activity. It was me but it gave me a great feeling that they had my back
Diana Mazza Curtis, Apr 29
Jasmine was very professional and knowledgeable and was able to take care of my request in a timely manner.
Donna, Apr 22
From the very beginning, Bank5 offered a fine selection of services, and their customer service is amazing They make it easy…
Darlene, Apr 16
Everything has been straightforward. Customer support is always pleasant and helpful. Although they aren't a local bank, they…
Brenda, Apr 16
For phone calls, real people are very friendly, courteous
and helpful. As well, the "virtual assistant" is very responsive. I…
Lisa, Apr 09
Excellent customer service. Any questions that I have are answered and any concerns that I have are addressed.
Bill, Apr 05
They were there to help me with my questions and support my needs. I appreciate the help.
Esther, Apr 01
I live in the Midwest and have banked online with Bank5 for a decade. I'll never leave this bank. The customer service is the…
Jack, Mar 25
The customer service representative was friendly and helpful in enabling me to understand and complete my transactions.
David, Mar 19
Bank 5 representatives always answer my questions. They are always very professional as well. I like working with them.
Vivian, Mar 18
easy to get the information i needed and the csr was great
customer, Mar 16
When I made a significant and out of character large payment Bank5was quick to contact me and ask if it was legitimate. Very …
Long term customer, Mar 12
I now have 3 accounts with Bank5, and setup for each one was pretty easy. Each person I spoke with was professional and pleas…
Jennifer, Mar 11
Great Customer Service
Roger, Mar 11
Great bank, great customer service, could not be happier
Lance, Mar 11
Helpful service
Nick, Mar 11
Great bank to do service with, they care deeply about their customers and the products they offer are competitive.
John Christian, Mar 04
Easy to communicate via secure email to request certain services
Ronald, Feb 25
I was able to speak with a knowledgeable human instead of robovoice.
Suzanne Jagoda, Feb 20
