We know how important it is to be able to get quick answers from your bank. That’s why our customer service team
is staffed by real people right here in Massachusetts who have the knowledge and training to get you the answers you need, without the long hold times that other online banks are known for. With Bank5 Connect, real help is just a phone call, chat message or email away.
And as a Depositors Insurance Fund (DIF) member bank, we give our customers the assurance of 100% deposit insurance
, meaning all Bank5 Connect customer deposits are insured in full, above FDIC limits.