Being a great online bank starts with our customers.

Been banking with Bank 5 for nearly two years and so far it's been a good experience.

Great customer serivice!

Easy to set up new account, happy with the service I received via e-mails and letters that kept me informed of the process.

Absolutely great customer service!

Easy to open account online. Occasional communication with me asking if their service has met my needs, giving me reminders, & the like without being obnoxious regarding marketing.

Bank5 is a good bank. They try to treat their customers properly. They work really hard and are very stable. They give you good updates and clearly outline what to expect. Their interest rate is acceptable. They are like the Amazon of banking companies. They're up&coming, and they have a bright future. Highly recommend.

Very helpful and very quick, not the typical bs you gotta deal with other big banks.

Love this bank. Only wish the external transfer limit was larger.

The best customer service and love the interest earned on my free checking account.

Customer service has always been good and the products I use from Bank5 have never given me any problems. The only odd experience I had recently was when I mailed a check in to the address listed on the site. It was not showing up on my account. Eventually it did make it back to me via return to sender. I double checked the address listed on the site and it was correct. I am not sure why the postal service was unable to deliver. I just used the mobile deposit feature (you can use it for both accounts now) and it was as easy as that.

Great customer service.

Very good customer service.

I received a prompt and courteous response to my call. The gentleman answering my call was knowledgeable and my transaction took very little time to complete.

Off to a good start with Bank5 Connect. Responsive customer service, and a slick, clean app. They're in the 21st century unlike other nearby online online divisions of brick and mortar banks.

I had several questions and was given thorough explanations in a courteous friendly manner. Would definitely recommend Bank 5 Connect to friends & acquaintances. Doing banking online doesn't have to be intimidating when you have a great support staff to connect with.

I love Bank5 because of the convenience and the wonderful customer service.

Good customer service. Deposit handled promptly. All good.

Could not have been easier

Great personable service.

Easy to work with!

Easy to setup. I was moving from another online bank and the move and funds transfer was smooth. I have also now used Bank5 for auto-payments and their bill pay and all have been easy and smooth. The interest rates that they offer are the best.