Quick resolution without extra hassle
Today I opened a card in this bank and I want to say that I have never seen such a service as in Bank5 Connect. The staff is so polite, the consultant with whom we processed the documents answered all my questions and, in general, the card was issued instantly. I thank him for such professionalism.
Whenever I called, I always had a polite, friendly and knowledgeable customer service agent speak with me.
People are always kind, well-informed, and more.
It was fast, easy and without any pain or hassles.
It was convenient and quick to apply online. The customer service was prompt and exceptional. Recommendable to others.
I called them with a question about updating my information and the person answering the phone was very friendly and helpful and the problem was resolved in short order.
I had to call customer service to get my daily spending limit raised while buying a new car. The representative was extremely helpful and friendly. She handled my request quickly. I was delighted!
Helped immediately and was efficient.
Setting up our joint bank account was simple and quick. We have enjoyed the ease of use.
Best Bank as far as rates and security, pleasant customer service, fast and secured access to services!
Very easy navigate online accounts.
It was easy to purchase a CD. Thanks for setting things up so smoothly.
Staff was friendly, courteous and helpful
We got very personalized service from a representative who gave us her private line to contact her if we had any questions or concerns. They have been great to deal with.
Very prompt and professional help!
Betty Woolard Goddard
The agent I spoke with was very polite and helpful to me. It is nice doing business with someone who seems to care. I also did not have to wait for a representative to answer my call.
Excellent customer service as always! Had trouble ordering checks, and your rep went above and beyond by contacting the order company and doing an order for me while the system was being fixed.
customer service is the reason I have been with BankFive for so long. I love them.
John R Griffin
Fast, friendly, efficient, and informed.
Pleasant company to invest in.