Bank5 representative was so kind to me in a sticky stressful financial situation, and much more than my mainstream bank that I have been with for years. Just because they’re online, don’t think they don’t add a personal touch.
I have been banking with Bank5 Connect for 6 months. The website and mobile app are user friendly. I have contacted customer service a few times and the representatives' provided prompt and courteous responses.
Damn good bank
Thanks for making the process of opening a new account very easy. Your online staff were very helpful and responded in a timely manner.
My transaction went very smooth and was very timely.
Support helped me get my issues sorted quickly and efficiently. A very pleasant experience.
I’ve had a great experience with Bank5.
Always prompt and reliable service. Thankfully I don't have to contact very often since bank5 is great!
Received the guidance I needed for a quick response. Thanks!
Fast, friendly resolution to my question.
So far I’m very happy with my decision to switch to Bank5 Connect. The staff are friendly, knowledgeable and fast with responses.
Been banking with Bank 5 for nearly two years and so far it's been a good experience.
Great customer serivice!
Easy to set up new account, happy with the service I received via e-mails and letters that kept me informed of the process.
Absolutely great customer service!
Easy to open account online. Occasional communication with me asking if their service has met my needs, giving me reminders, & the like without being obnoxious regarding marketing.
Bank5 is a good bank. They try to treat their customers properly. They work really hard and are very stable. They give you good updates and clearly outline what to expect. Their interest rate is acceptable.
They are like the Amazon of banking companies. They're up&coming, and they have a bright future. Highly recommend.
Very helpful and very quick, not the typical bs you gotta deal with other big banks.
The best customer service and love the interest earned on my free checking account.
Great customer service.