Steven
January 15
Great customer service.
Paul
January 14
Very good customer service.
Angelo Mendez
January 07
I received a prompt and courteous response to my call. The gentleman answering my call was knowledgeable and my transaction took very little time to complete.
Richard
January 07
Off to a good start with Bank5 Connect.
Responsive customer service, and a slick, clean app. They're in the 21st century unlike other nearby online online divisions of brick and mortar banks.
Janice
December 31
I had several questions and was given thorough explanations in a courteous friendly manner. Would definitely recommend Bank 5 Connect to friends & acquaintances. Doing banking online doesn't have to be intimidating when you have a great support staff to connect with.
SandraLouise
December 31
I love Bank5 because of the convenience and the wonderful customer service.
Bank customer
December 31
Good customer service. Deposit handled promptly. All good.
Thomas
December 25
Could not have been easier
Kevin
December 22
Great personable service.
Norman
December 18
Easy to work with!
Hal
December 18
Easy to setup. I was moving from another online bank and the move and funds transfer was smooth. I have also now used Bank5 for auto-payments and their bill pay and all have been easy and smooth.
The interest rates that they offer are the best.
Christian
December 06
The Bank5 rep was very helpful in resolving the issue he called about.
Phil
December 05
I have had nothing but positive experiences with Bank 5 connect. Online and mobile banking is on par with the bigger banks but their customer service is way better. Very happy with my decision to switch to Bank 5 connect!
Jeffrey
December 05
It was easy to complete the transaction even when I changed it.
Mack
December 04
Thank you for excellent service
Bobby
November 26
Bank5 Connect has outperformed prior bank at every turn. From true interest bearing checking accounts which are hard to find in Illinois to customer service and clarifying concerns.
Lisa
November 26
Easy to set up an account, and when I needed help recently the customer service representative immediately gave me the information I needed. I closed my account, but will use Bank5 Connect again in the future.
Janie
November 26
It is refreshing to actually get to talk to someone, and anytime I have had to call Bank5 Connect, the Representative in Customer Service was very friendly, professional, and knowledgeable! Thank you!
Chris
November 26
Your customer service agent, Keith, was knowledgeable and efficient. It was a pleasure dealing with him.
Crystal
November 21
Thank you for helping
Michael
November 05
the customer service person was very friendly knowledgeable and helpful.