Great customer service.
Very good customer service.
I received a prompt and courteous response to my call. The gentleman answering my call was knowledgeable and my transaction took very little time to complete.
Off to a good start with Bank5 Connect.
Responsive customer service, and a slick, clean app. They're in the 21st century unlike other nearby online online divisions of brick and mortar banks.
I had several questions and was given thorough explanations in a courteous friendly manner. Would definitely recommend Bank 5 Connect to friends & acquaintances. Doing banking online doesn't have to be intimidating when you have a great support staff to connect with.
I love Bank5 because of the convenience and the wonderful customer service.
Good customer service. Deposit handled promptly. All good.
Could not have been easier
Great personable service.
Easy to work with!
Easy to setup. I was moving from another online bank and the move and funds transfer was smooth. I have also now used Bank5 for auto-payments and their bill pay and all have been easy and smooth.
The interest rates that they offer are the best.
The Bank5 rep was very helpful in resolving the issue he called about.
I have had nothing but positive experiences with Bank 5 connect. Online and mobile banking is on par with the bigger banks but their customer service is way better. Very happy with my decision to switch to Bank 5 connect!
It was easy to complete the transaction even when I changed it.
Thank you for excellent service
Bank5 Connect has outperformed prior bank at every turn. From true interest bearing checking accounts which are hard to find in Illinois to customer service and clarifying concerns.
Easy to set up an account, and when I needed help recently the customer service representative immediately gave me the information I needed. I closed my account, but will use Bank5 Connect again in the future.
It is refreshing to actually get to talk to someone, and anytime I have had to call Bank5 Connect, the Representative in Customer Service was very friendly, professional, and knowledgeable! Thank you!
Your customer service agent, Keith, was knowledgeable and efficient. It was a pleasure dealing with him.
Thank you for helping
the customer service person was very friendly knowledgeable and helpful.