Online banking is a much-needed convenience, but there are times you need assistance from a real bank employee. With Bank5 Connect Video Banking you not only get friendly, face-to-face service, but you can conduct many banking transactions that traditionally require an in-person visit, notarized forms, or sending documents via mail.
Extra convenience with Video Banking:
- Speak face-to-face with a Bank5 Connect representative
- Make a name or address change on your account
- Submit a dispute form
- Add a beneficiary or authorized signer to your account
- Order a new debit
- Get hands-on technical help with Online Banking or the Bank5 Connect mobile app; share your screen or we'll share ours
Currently available Monday-Friday between 9 a.m. ET and 5 p.m. ET.
Start a Video Banking call
instantly from your computer, phone, or tablet, or download the Bank5 Connect Video Banking app for even greater convenience!