Verified
People were nice and help full
People were nice and help full, With all my concerns.
Kenneth, Jun 04
Verified
The representative was knowledgeable…
The representative was knowledgeable and professional, while still being courteous while assisting me in solving my issue.
Dennis Zingarelli, May 16
Verified
Top Notch Bank from Beginning to Completion
The people I worked with at Bank 5 Connect were terrific; each was knowledgeable and spent whatever time I needed to understa…
Virginia, May 01
Verified
Great banking experience all around
Everything has been straightforward. Customer support is always pleasant and helpful. Although they aren't a local bank, they…
Brenda, Apr 16
Verified
People-friendly, User-friendly.
For phone calls, real people are very friendly, courteous
and helpful. As well, the "virtual assistant" is very responsive. I…
Lisa, Apr 09
Verified
People make the difference.
Excellent customer service. Any questions that I have are answered and any concerns that I have are addressed.
Bill, Apr 05
Verified
Best support of any business I've worked with
I live in the Midwest and have banked online with Bank5 for a decade. I'll never leave this bank. The customer service is the…
Jack, Mar 25
Verified
customer service was helpful and knowleagable
easy to get the information i needed and the csr was great
customer, Mar 16
Verified
Easy to do business with
I now have 3 accounts with Bank5, and setup for each one was pretty easy. Each person I spoke with was professional and pleas…
Jennifer, Mar 11
Verified
Great bank to do service with
Great bank to do service with, they care deeply about their customers and the products they offer are competitive.
John Christian, Mar 04
Verified
New account customer service
On 2/10/2025 I spoke on telephone with Steve. I believe that with his help I was able to resolve the problems I was having …
Blazing Star, Feb 11
Verified
The insurance protection of deposits in…
The insurance protection of deposits in excess of $250,000 was a significant reason for my becoming a customer of your bank. …
James Richard, Nov 21
Verified
Able to open new funds easily and…
Able to open new funds easily and transfer instantaneously between funds.
Victor, Nov 15
Verified
Great service
Great service! Funded within a day and I am able to manage my account! I am happy overall with the service, and I like saving…
Mafla, Oct 29
Verified
Efficient and Secure Service
The online process of opening a CD with Bank5 Connect was completed quickly and efficiently. All communications were through …
Cynthia, Oct 26
Verified
Customer service representatives were…
Customer service representatives were friendly, professional and responded efficiently to my requests.
HK, Jul 30
Verified
Clear communication and ease of using…
Clear communication and ease of using online platform. Good bank overall.
TA, May 16
Verified
Great Bank/Excellent Service
Great bank. Very convenient. Been a customer for 3 or 4 years with no branches available to me, but works great anyway. Out o…
Randall, Jan 06
Verified
A High-5 for Bank5!
So far, I'm really digging this bank.
I'm giving Bank5 a High-5
David, Oct 14
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