Just a call or click away

Speak with one of our experienced customer service specialists.

Call Us Now Start Video Banking

Great rates and low fees.

As one of America’s top-rated online banks, we deliver exceptional value to our customers.

4.40%APY*

6 Month CD

A competitive rate, guaranteed return, and 100% deposit insurance - even past FDIC limits.

Learn More

4.25%APY*

24 Month Investment CD

With this special add-on CD you can lock in a great rate and add funds at any time during the 2-year term.

Learn More

2.00%APY*

Connect Checking

A high-interest checking account with a great rate, and even greater convenience.

Learn More

Our customer service difference.

Experience our longstanding tradition of providing personal service.

Learn More

100% Deposit Insurance

We’re one of the only online banks offering Depositors Insurance Fund (DIF) protection.

Learn More

Face-to-Face Service. Virtually.

Our Video Banking allows you to meet face-to-face with a bank rep from any device.

Learn More

Verified

Very friendly and helpful

customer, Jun 17

Verified

Bank5 Connect easily had the best rates on short-term CDs like 6 months. It was a snap to set up, and their website and cell…

Matt, Jun 10

Verified

People were nice and help full, With all my concerns.

Kenneth, Jun 04

Verified

Great help from Kyle Medeiros setting up new account

Peter, Jun 04

Verified

Was easy to do business online and on the phone.

john cristofaro, Jun 04

Verified

Excellent service!

Christian, Jun 03

Verified

It was very simple to transfer the proceeds of a matured CD into a Bank5 Connect savings account. It can't be done just usin…

Richard, May 30

Verified

When my CD matured, I requested part of it to be renewed and part sent to my checking account. They completed the transaction…

Rick, May 20

Verified

The representative was knowledgeable and professional, while still being courteous while assisting me in solving my issue.

Dennis Zingarelli, May 16

Verified

Kyle was very helpful and kind. My CD was opened pretty quickly and your follow up has been good

William, May 14

Verified

Bank5 Connect is a gem we recently found! Everyone there makes banking easy and is so helpful! They go the extra mile to see …

Herman, May 10

Verified

They make it a very simple process to open accounts with them, and better rates than most of my local banks

Carolyn, May 08

Verified

Great customer service. Staff very knowledgable.

Mark Curcio, May 06

Verified

The people I worked with at Bank 5 Connect were terrific; each was knowledgeable and spent whatever time I needed to understa…

Virginia, May 01

Verified

They were on top of a new activity. It was me but it gave me a great feeling that they had my back

Diana Mazza Curtis, Apr 29

Verified

Jasmine was very professional and knowledgeable and was able to take care of my request in a timely manner.

Donna, Apr 22

Verified

From the very beginning, Bank5 offered a fine selection of services, and their customer service is amazing They make it easy…

Darlene, Apr 16

Verified

Everything has been straightforward. Customer support is always pleasant and helpful. Although they aren't a local bank, they…

Brenda, Apr 16

Verified

For phone calls, real people are very friendly, courteous and helpful. As well, the "virtual assistant" is very responsive. I…

Lisa, Apr 09

Verified

Excellent customer service. Any questions that I have are answered and any concerns that I have are addressed.

Bill, Apr 05

Verified

They were there to help me with my questions and support my needs. I appreciate the help.

Esther, Apr 01

An Online Bank You Can Trust

We’re recognized for offering some of the industry’s highest interest rates.

Bank5 Connect was named Best for Customer Satisfaction in Money.com’s 2024-2025 list of Best Banks in America.

Bank5 Connect was named the Best Online Bank for Checking Accounts in Forbes Advisor's list of 10 Best Online Banks of 2025.

Bank5 Connect was named a Best Online Bank of 2025 by BankRate.

Bank5 Connect Mobile Banking

Access to your accounts when and where you need it.

Bank on the go with our free Bank5 Connect mobile app for iOS or Android devices.

Transfer funds between your Bank5 Connect and external accounts
Deposit checks
Pay bills
Access your credit report and credit score at any time
Send money to friends and family with Zelle®
Find a nearby ATM
Get a Quick Balance update without even having to log in

Learn More

Banking Resources

Savings Calculators

Use our calculators to help you reach your saving goals.
Online Application Tips

Everything you need to know about opening an account.
Bank5 Connect Blog

Read blog articles to learn more about banking and finance.
Frequently Asked Questions

Browse our inventory of frequently asked questions.