Verified
                          
                        
                            Customer service was excellent and very…
                        
                        Customer service was excellent and very friendly! 
                        
                            David Schultz, Jul 23
                        
                    
                            
                            Verified
                          
                        
                            Great help from Kyle Medeiros setting …
                        
                        Great help from Kyle Medeiros setting  up new account
                        
                            Peter, Jun 04
                        
                    
                            
                            Verified
                          
                        
                            Quick response to my request to make a…
                        
                        Quick response to my request to make a large mobile deposit
                        
                            bobjbkln, May 13
                        
                    
                            
                            Verified
                          
                        
                            Great banking experience all around
                        
                        Everything has been straightforward. Customer support is always pleasant and helpful. Although they aren't a local bank, they…
                        
                            Brenda, Apr 16
                        
                    
                            
                            Verified
                          
                        
                            People make the difference.
                        
                        Excellent customer service. Any questions that I have are answered and any concerns that I have are addressed.
                        
                            Bill, Apr 05
                        
                    
                            
                            Verified
                          
                        
                            Great Customer Service
                        
                        They were there to help me with my questions and support my needs. I appreciate the help. 
                        
                            Esther, Apr 01
                        
                    
                            
                            Verified
                          
                        
                            Best support of any business I've worked with
                        
                        I live in the Midwest and have banked online with Bank5 for a decade. I'll never leave this bank. The customer service is the…
                        
                            Jack, Mar 25
                        
                    
                            
                            Verified
                          
                        
                            Bank 5 excellent customer experience 
                        
                        Bank 5 representatives always answer my questions.  They are always very professional as well.  I like working with them.
                        
                            Vivian, Mar 18
                        
                    
                            
                            Verified
                          
                        
                            Checking Check
                        
                        When I made a significant and out of character large payment Bank5was quick to contact me and ask if it was legitimate. Very …
                        
                            Long term customer, Mar 12
                        
                    
                            
                            Verified
                          
                        
                            Everyone were so helpful
                        
                        Everyone were so helpful.  Nice for a corporation to have a real person to assist you.
                        
                            Bonnie Lou, Dec 31
                        
                    
                            
                            Verified
                          
                        
                            Excellent and friendly customer service
                        
                        Excellent and friendly customer service
                        
                            Larry, Sep 03
                        
                    
                            
                            Verified
                          
                        
                            Customer service representatives were…
                        
                        Customer service representatives were friendly, professional and responded efficiently to my requests.
                        
                            HK, Jul 30
                        
                    
                            
                            Verified
                          
                        
                            Great bank
                        
                        Quick, professional service.  Easy to work with and deliver on their promise
                        
                            Richard, Jul 16
                        
                    
                            
                            Verified
                          
                        
                            Setting up our account was easy
                        
                        Setting up our account was easy. Customer service has been very helpful and friendly. I'm super new to Bank5 but very happy w…
                        
                            Brenda, May 02
                        
                    Get paid faster with Bank5 Connect's Early Deposit.
Access your direct deposits* up to two days early. Just set up direct deposit for your Bank5 Connect account and you'll be automatically enrolled in Early Deposit at no additional cost.
Set up your direct deposit now!
Our Switch My Bank service automates setting up direct deposit into a Bank5 Connect account.
- Access Switch My Bank. Access Switch My Bank through the "Additional Services" menu in Online Banking or the "More" menu in the Bank5 Connect mobile app. Then choose "Switch Direct Deposits".
- Choose Your Employer. Search for and select your employer. Don't worry if your employer isn't listed, you can easily add their information if necessary.
- Select Your Account. Select which Bank5 Connect account you would like your deposit to go to. If desired, you can split your deposit into multiple accounts.
- Submit Your Switch. Enter some information from a previous paystub, review the information, and submit your direct deposit switch!
*Not all deposits are eligible for Early Deposit. Eligible deposits are limited to direct deposits of payroll, pension, or government benefit payments. Deposits from checks, mobile deposits, online transfers, or person-to-person payment services like Popmoney, Venmo, Zelle, or PayPal are not eligible for Early Deposit.
Questions? Browse our FAQs to learn more.
 
              